How does it work?

Getting in touch with a GP online is still a relatively new and emerging form of health provision. Also known as “telehealth”, it allows patients to get in touch with a qualified, competent and reliable doctor who is registered in Australia.

Download the app

Firstly, you need to download the app onto your Android or iOS device. Simply visit either the App Store or the Google Play Store and search “Instant Consult.” The app is completely free.

Register your details

Once you have downloaded the app, register your details and agree to the terms of conditions. Once your account has been established, log in to verify your password and username.

What if I don’t have a phone?

There is no need to worry if you don’t have access to an iOS or Android-enabled mobile device. In fact, many of our patients use the application via their computer or laptop device. If this is how you wish to access the service, you can access our portal via the internet. Google Chrome and Mozilla Firefox are viable web browsers.

However, if you wish to speak to a GP online via your phone, you must download the app onto your mobile device.

Now what?

After downloading the app, you are ready to go. Simple as that. All you need to do is request a consultation and our app will connect you with one of our highly qualified doctors as soon as possible.

Speak to a Doctor now

How can we help?

Getting in touch with a GP online through Instant Consult will ensure that you have access to a variety of crucial medical services. We specialise in a variety of services, so you can rest assured knowing that you will receive the best treatment and support available.

Medical certificates
If you work for a traditional, straight down the line employer, then you probably need a medical certificate every time you are off work. However, let’s face it, sometimes we get so sick that we can’t get out of bed. If this sounds like a situation you’ve been in, then make sure you use Instant Consult next time you come down with the flu. A GP online can supply you with a medical certificate, which can be sent to your Instant Consult account that very same day.
Prescriptions
If you require a prescription, if deemed suitable, our doctors can prescribe your medication instantly and send it to your local pharmacy for immediate collection. A GP online can discuss your family history, allergies and any health conditions during your video call consult to assist in making an informed prescribing decision.
Referral for a specialist
If you need to get in touch with a specialist as soon as possible, then our service is for you. Just speak to one of our doctors through the app and receive your referral the same day. No need to be waiting around!
Pathology
We can assist in providing pathology requests, regardless of whether it be for an STI test, a complete blood test or a heart risk assessment. By contacting a GP online through our service, you can quickly and conveniently receive a valid request, which you can take to a collection centre of your choosing.
Radiology
If you are suffering from a nagging pain or some chronic injury, you might be looking for an MRI or a CAT scan. Whatever your reason may be, our qualified professionals can send an electronic referral to your Instant Consult inbox in no time!

Why you should choose us every time

Clearly, our comprehensive range of services is a big plus for us when you’re choosing your medical health provider. However, that’s not the only great benefit of using our services.

Convenience
Convenient access is a major consideration for most people looking for health services. Why spend hours in a clustered waiting room full of sick people when you can easily speak to a GP online? If you’re only expecting a brief consultation, then Instant Consult is certainly one of your best options.
Immediate service (7 days a week)
Another great advantage of using Instant Consult is the fact that you can get in touch with a doctor night or day. If you’re a parent, then you know full well the fear when your child wakes up in the middle of night with a terrible illness. Knowing that you can quickly get in touch with a great GP online at any time of the night is a big bonus.
Security is high
Naturally, some patients would be daunted by the prospect of communicating with a doctor over the internet, especially if it is related to something very personal. Thankfully, our platform uses 256-bit SSL Certificates and data encryption, meaning you won’t have to worry about the security of your personal medical information.
Want to know more about speaking to a GP online? Get in touch with the team at Instant Consult.

Our Feedback

Got a prescription without leaving my office. Amazing!

Aylani

Fig Tree Pocket - QLD

Instant Consult
5
2018-08-31T07:16:42+10:00

Aylani

Fig Tree Pocket - QLD

Got a prescription without leaving my office. Amazing!
Very easy to talk to and listened. Very helpful. Thank you!

Kathleen

Karrabin - QLD

Instant Consult
5
2018-09-13T02:04:58+10:00

Kathleen

Karrabin - QLD

Very easy to talk to and listened. Very helpful. Thank you!
I felt better talking to the team at Instant Consult.

Sivakami

Notting Hill - VIC

Instant Consult
5
2018-09-26T00:56:54+10:00

Sivakami

Notting Hill - VIC

I felt better talking to the team at Instant Consult.
The service was great. Thank you for all your help in my situation. Thank you AGAIN!

Carman

Golden Square - VIC

Instant Consult
5
2018-10-21T08:02:27+10:00

Carman

Golden Square - VIC

The service was great. Thank you for all your help in my situation. Thank you AGAIN!
Lovely to deal with, great service.

Kylee-Rachel

Kangaroo Point - QLD

Instant Consult
5
2018-10-21T09:20:37+10:00

Kylee-Rachel

Kangaroo Point - QLD

Lovely to deal with, great service.
Knowledgeable and reliable team. This service was able to help me out almost immediately with no fuss.

Tim

Enoggera - QLD

Instant Consult
5
2018-11-05T10:09:06+10:00

Tim

Enoggera - QLD

Knowledgeable and reliable team. This service was able to help me out almost immediately with no fuss.
Thank you for your professional service. You were able to put our minds at ease.

Levi

Cooranbong - NSW

Instant Consult
5
2018-11-05T12:18:16+10:00

Levi

Cooranbong - NSW

Thank you for your professional service. You were able to put our minds at ease.
Excellent service. Clear advice and instructions and was quick but great.

James

Indooroopilly - QLD

Instant Consult
5
2018-12-06T12:24:18+10:00

James

Indooroopilly - QLD

Excellent service. Clear advice and instructions and was quick but great.
Always a pleasure to deal with. Thank you.

Shannay

Kallangur - QLD

Instant Consult
5
2018-12-07T06:58:33+10:00

Shannay

Kallangur - QLD

Always a pleasure to deal with. Thank you.
Always 10/10 with Instant Consult.

Briana

Australind - WA

Instant Consult
5
2019-01-05T13:08:31+10:00

Briana

Australind - WA

Always 10/10 with Instant Consult.
So quick and easy .... This service was very helpful.

Desiree

Alberton - SA

Instant Consult
5
2019-01-06T06:14:57+10:00

Desiree

Alberton - SA

So quick and easy .... This service was very helpful.
The support staff were very easy to talk to and understanding of issues in remote areas. Highly recommend.

Sarah

Longreach - QLD

Instant Consult
5
2019-01-06T07:33:00+10:00

Sarah

Longreach - QLD

The support staff were very easy to talk to and understanding of issues in remote areas. Highly recommend.
Lovely team, friendly and helpful.

Rebecca

Darwin - NT

Instant Consult
5
2019-02-09T07:09:30+10:00

Rebecca

Darwin - NT

Lovely team, friendly and helpful.
Great service. I would recommend this app to anyone.

Joel

South Lake - WA

Instant Consult
5
2019-02-09T10:56:00+10:00

Joel

South Lake - WA

Great service. I would recommend this app to anyone.
Great friendly service. No waiting time. Prescription sent to pharmacy immediately.

Louise

Alexandria - NSW

Instant Consult
5
2019-02-09T11:56:31+10:00

Louise

Alexandria - NSW

Great friendly service. No waiting time. Prescription sent to pharmacy immediately.
Helpful and friendly service! Would recommend 🙂

Jeremy

Mitcham - VIC

Instant Consult
5
2019-02-10T05:48:35+10:00

Jeremy

Mitcham - VIC

Helpful and friendly service! Would recommend 🙂
Lovely support team, helped as much as possible.

Vicky

Finley - NSW

Instant Consult
5
2019-02-10T06:21:28+10:00

Vicky

Finley - NSW

Lovely support team, helped as much as possible.
That was the most efficient and easy consult appointment I have ever had.

Layla

Bassendean - WA

Instant Consult
5
2019-03-08T10:56:48+10:00

Layla

Bassendean - WA

That was the most efficient and easy consult appointment I have ever had.
Very friendly, courteous and helpful 🙂

Bikash

Armidale - NSW

Instant Consult
5
2019-03-08T11:37:39+10:00

Bikash

Armidale - NSW

Very friendly, courteous and helpful 🙂
Great service and happy with consultation.

Gavin

Macgregor - ACT

Instant Consult
5
2019-03-08T12:32:24+10:00

Gavin

Macgregor - ACT

Great service and happy with consultation.
5
20
Instant Consult

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