How does it work?

Getting in touch with a GP online is still a relatively new and emerging form of health provision. Also known as “telehealth”, it allows patients to get in touch with a qualified, competent and reliable doctor who is registered in Australia.

Download the app

Firstly, you need to download the app onto your Android or iOS device. Simply visit either the App Store or the Google Play Store and search “Instant Consult.” The app is completely free.

Register your details

Once you have downloaded the app, register your details and agree to the terms of conditions. Once your account has been established, log in to verify your password and username.

What if I don’t have a phone?

There is no need to worry if you don’t have access to an iOS or Android-enabled mobile device. In fact, many of our patients use the application via their computer or laptop device. If this is how you wish to access the service, you can access our portal via the internet. Google Chrome and Mozilla Firefox are viable web browsers.

However, if you wish to speak to a GP online via your phone, you must download the app onto your mobile device.

Now what?

After downloading the app, you are ready to go. Simple as that. All you need to do is request a consultation and our app will connect you with one of our highly qualified doctors as soon as possible.

Speak to a Doctor now

How can we help?

Getting in touch with a GP online through Instant Consult will ensure that you have access to a variety of crucial medical services. We specialise in a variety of services, so you can rest assured knowing that you will receive the best treatment and support available.

Medical certificates
If you work for a traditional, straight down the line employer, then you probably need a medical certificate every time you are off work. However, let’s face it, sometimes we get so sick that we can’t get out of bed. If this sounds like a situation you’ve been in, then make sure you use Instant Consult next time you come down with the flu. A GP online can supply you with a medical certificate, which can be sent to your Instant Consult account that very same day.
Prescriptions
If you require a prescription, if deemed suitable, our doctors can prescribe your medication instantly and send it to your local pharmacy for immediate collection. A GP online can discuss your family history, allergies and any health conditions during your video call consult to assist in making an informed prescribing decision.
Referral for a specialist
If you need to get in touch with a specialist as soon as possible, then our service is for you. Just speak to one of our doctors through the app and receive your referral the same day. No need to be waiting around!
Pathology
We can assist in providing pathology requests, regardless of whether it be for an STI test, a complete blood test or a heart risk assessment. By contacting a GP online through our service, you can quickly and conveniently receive a valid request, which you can take to a collection centre of your choosing.
Radiology
If you are suffering from a nagging pain or some chronic injury, you might be looking for an MRI or a CAT scan. Whatever your reason may be, our qualified professionals can send an electronic referral to your Instant Consult inbox in no time!

Why you should choose us every time

Clearly, our comprehensive range of services is a big plus for us when you’re choosing your medical health provider. However, that’s not the only great benefit of using our services.

Convenience
Convenient access is a major consideration for most people looking for health services. Why spend hours in a clustered waiting room full of sick people when you can easily speak to a GP online? If you’re only expecting a brief consultation, then Instant Consult is certainly one of your best options.
Immediate service (7 days a week)
Another great advantage of using Instant Consult is the fact that you can get in touch with a doctor night or day. If you’re a parent, then you know full well the fear when your child wakes up in the middle of night with a terrible illness. Knowing that you can quickly get in touch with a great GP online at any time of the night is a big bonus.
Security is high
Naturally, some patients would be daunted by the prospect of communicating with a doctor over the internet, especially if it is related to something very personal. Thankfully, our platform uses 256-bit SSL Certificates and data encryption, meaning you won’t have to worry about the security of your personal medical information.
Want to know more about speaking to a GP online? Get in touch the team at Instant Consult.

Our Feedback

Very friendly and helpful.

Cameron

Broken Hill - NSW

5.0
2018-08-31T07:12:30+00:00

Cameron

Broken Hill - NSW

Very friendly and helpful.
Very helpful, friendly and professional. Thank you!

Jacob

St Lucia - QLD

5.0
2018-08-31T08:45:58+00:00

Jacob

St Lucia - QLD

Very helpful, friendly and professional. Thank you!
Super lovely and friendly, helped me with everything I needed.

Briana

Highton - VIC

5.0
2018-09-13T02:51:11+00:00

Briana

Highton - VIC

Super lovely and friendly, helped me with everything I needed.
Super helpful, friendly service 🙂

Susan

Bargara - QLD

5.0
2018-10-02T23:21:11+00:00

Susan

Bargara - QLD

Super helpful, friendly service 🙂
Very helpful and understanding.

Ashen

Nyabing - WA

5.0
2018-10-21T08:41:26+00:00

Ashen

Nyabing - WA

Very helpful and understanding.
Very helpful and the team assisted me to their best ability. Thank you!

Bianca

Salisbury - SA

5.0
2018-11-05T09:28:30+00:00

Bianca

Salisbury - SA

Very helpful and the team assisted me to their best ability. Thank you!
Very helpful and knowledgeable. Highly recommend.

Hayley

Alexandra - VIC

5.0
2018-11-05T11:32:43+00:00

Hayley

Alexandra - VIC

Very helpful and knowledgeable. Highly recommend.
Great service, excellent support.

Esther

Wyoming - NSW

5.0
2018-12-06T11:11:35+00:00

Esther

Wyoming - NSW

Great service, excellent support.
Couldn't have asked for a more genuine service.

Brenton

Springfield Lakes - QLD

5.0
2018-12-06T13:58:13+00:00

Brenton

Springfield Lakes - QLD

Couldn't have asked for a more genuine service.
Easy and professional. Extremely convenient service.

Chris

Deer Park - VIC

5.0
2019-01-05T12:30:25+00:00

Chris

Deer Park - VIC

Easy and professional. Extremely convenient service.
Very kind and understanding of my conditon.

Michelle

Towoong - QLD

5.0
2019-01-06T06:00:03+00:00

Michelle

Towoong - QLD

Very kind and understanding of my conditon.
A lovely service! Thank you for the help.

Carlie

Balgownie - NSW

5.0
2019-01-06T07:06:01+00:00

Carlie

Balgownie - NSW

A lovely service! Thank you for the help.
Easy going. Friendly. Great advice.

Scott

South Toowoomba - QLD

5.0
2019-02-09T07:03:29+00:00

Scott

South Toowoomba - QLD

Easy going. Friendly. Great advice.
Very professional and helpful. Took my concerns very seriously.

Samantha

Grantville - VIC

5.0
2019-02-09T08:53:03+00:00

Samantha

Grantville - VIC

Very professional and helpful. Took my concerns very seriously.
Very understanding and helpful.

Rhiannon

Bundaberg East - QLD

5.0
2019-02-09T11:52:38+00:00

Rhiannon

Bundaberg East - QLD

Very understanding and helpful.
Great advice from a caring team. Thank you!

Victoria

Kellyville Ridge - NSW

5.0
2019-02-09T12:20:21+00:00

Victoria

Kellyville Ridge - NSW

Great advice from a caring team. Thank you!
So helpful and informative and was very quick.

Kendall

Mayfield - NSW

5.0
2019-02-10T06:16:38+00:00

Kendall

Mayfield - NSW

So helpful and informative and was very quick.
Thank you - this is a great platform.

Amber

Connewarre - VIC

5.0
2019-03-08T10:51:33+00:00

Amber

Connewarre - VIC

Thank you - this is a great platform.
Knowledgeable, friendly and was able to provide the right support.

Stefan

Zetland - NSW

5.0
2019-03-08T10:59:47+00:00

Stefan

Zetland - NSW

Knowledgeable, friendly and was able to provide the right support.
The most caring, insightful service.

Amanda

Inverloch - VIC

5.0
2019-03-08T12:24:25+00:00

Amanda

Inverloch - VIC

The most caring, insightful service.
5
20

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