At Instant Consult, we understand that it is often difficult to get an appointment with a doctor quickly. That is why we’ve created an online service that enables you to speak to a doctor online within minutes. There is no need to book a medical appointment online and then travel to your nearest surgery, we enable you to speak with a doctor via a video link using your laptop, desktop, smartphone or tablet. It’s the speedy way to secure an online doctor appointment. In fact, with Instant Consult, we aim to connect you with one of our fully qualified doctors within 15 minutes. Read More

The Speedy Way to Secure an Online Doctor Appointment

Our service is intended to supplement the traditional health service – we wouldn’t advise that you use us if you have a medical emergency, but if you need urgent medical advice, a new or repeat prescription, certain kinds of medical certificates or a referral to a specialist, we are here to help. Our online GP is available from 6am to midnight, 365 days a year – there’s no need to book an appointment, simply register with us, log into the system and request a consultation. There is no requirement to travel to a medical practice or healthcare establishment and you’ll only have to wait minutes rather than hours or days to speak to a medical professional.

Use Our Doctor Appointment Online App to Book your Medical Appointment

Depending on your hardware, there are several ways to access the Instant Consult service. If you are using a Windows PC, MacOS or an Android Tablet you can use the Google Chrome browser and connect via patient.instantconsult.com.au.

If you’re using a smartphone, the best way to secure your appointment is to use our doctor appointment online app which we’ve developed for both Android and iOS. Whichever method you choose to use, you are going to need access to a webcam or video, a microphone and speakers as all our consultations take place via a video link.

Please be aware that you need to register with us to use the service. While we can accept registrations from patients of any age, if the patient is under 17 years of age, a parent or guardian must give permission for the consultation and should be present throughout. Every patient, regardless of age, must have their own account.

Timely and Affordable Doctor Consultations Online

You will find that the cost of our online consultations compares favourably with those of private practices. The cost is calculated from the time that you make the connection with a doctor and is charged at the following rates:

  • Brief Consult – lasts less than 10 minutes: $35
  • Standard Consult – lasts between 10 and 20 minutes: $45
  • Long Consult – lasts between 20 and 40 minutes: $65
  • Prolonged Consult – lasts for 40 minutes or more: $105

Once your consultation is over and you have received the medical advice and/or documentation that you need, we will take your payment. There’s no need to pay upfront. For anyone who has valid Medicare cover, it may be possible to bulk bill if you are eligible. If deemed clinically appropriate medical certificates can be issued and will be accessible in your Instant Consult Inbox. An online doctor prescription can either be sent on to a selected pharmacy for collection or they can be posted out to you.

Book Your Medical Appointment Online with Instant Consult

You no longer have to wait for days for a doctor’s appointment. Register with Instant Consult and speak to a doctor within minutes.

If you need any further information or have any questions that aren’t covered in our FAQ, please get in touch with our patient support team. Read Less

Instant Video Calls

Your platform to access fully qualified Doctors for an online health consultation…instantly

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Convenient and effective online consults with an after hours GP

Talk to a real doctor day and night, from wherever you are!

At Instant Consult, we are no ordinary after hours clinic:

  • We are open day and night, even after hours; 7 days a week
  • We offer immediate service, all of our practitioners endeavour to respond to your call ASAP
  • Fully licensed and registered Australian practitioners
  • We use 256 bit SSL certificates, so you can rest assured your information is always secure
  • Entirely paperless service with 100% online correspondence
  • Easily rate the quality of your consult when you’re finished

We have strived to provide the most comprehensive, no-nonsense day and night medical consultation service in Australia. We believe that you shouldn’t have to jump through all of the bureaucratic hoops of the healthcare system just to get a medical certificate or an updated prescription.

With modern video call technology, an online practitioner can diagnose a wide range of issues just by looking at you and listening to your symptoms. If you don’t need to be physically present, then there’s no point waiting in a queue of other sick people just to be told the obvious.

With Instant Consult you don’t even need to leave your bed to get in touch with a fully registered Australian practitioner. We believe the way people are engaging with health services is changing and Instant Consult is excited to be a part of this shifting paradigm.

The power to talk to a day and night doctor at your fingertips

With the FREE Instant Consult smartphone app you can instantly chat to one of our registered practitioners no matter where you are!

Simply download our FREE phone app from either Apple or Android storefronts and register your account in a few easy steps. Before you know it you’ll have access to our full range of consult options so that you can get the medical service you need.

Our Feedback

Excellent service - easy to use - made be feel comfortable.

Rachel

Ashgrove - QLD

Instant Consult
5
2019-02-10T06:01:44+10:00

Rachel

Ashgrove - QLD

Excellent service - easy to use - made be feel comfortable.
Very good, the team gave good support.

Michael

Parap - NT

Instant Consult
5
2019-03-08T08:40:27+10:00

Michael

Parap - NT

Very good, the team gave good support.
Excellent communication skills, I was able to clearly understand what I needed to do.

Michael

Tullamarine - VIC

Instant Consult
5
2019-03-08T11:04:57+10:00

Michael

Tullamarine - VIC

Excellent communication skills, I was able to clearly understand what I needed to do.
Great service, very satisfied with the consult.

Gina

Bankstown - NSW

Instant Consult
5
2019-03-08T12:11:07+10:00

Gina

Bankstown - NSW

Great service, very satisfied with the consult.
Thank you!! Very helpful team!

Renato

Pimpama - QLD

Instant Consult
5
2019-03-08T12:43:14+10:00

Renato

Pimpama - QLD

Thank you!! Very helpful team!
Very accommodating with the consult.

Marika

Cobram - VIC

Instant Consult
5
2019-04-12T09:58:24+10:00

Marika

Cobram - VIC

Very accommodating with the consult.
Lovely and thorough as well, very helpful and made sure I was aware of everything. Lovely service.

Kimberley

Narara - NSW

Instant Consult
5
2019-04-12T11:04:37+10:00

Kimberley

Narara - NSW

Lovely and thorough as well, very helpful and made sure I was aware of everything. Lovely service.
Polite, professional and very knowledgeable. Would recommend.

Jack

Greenvale - VIC

Instant Consult
5
2019-04-12T12:05:42+10:00

Jack

Greenvale - VIC

Polite, professional and very knowledgeable. Would recommend.
Friendly and made me feel like I was being listened to. Thank you!

Lily

Reservoir - VIC

Instant Consult
5
2019-04-12T12:47:09+10:00

Lily

Reservoir - VIC

Friendly and made me feel like I was being listened to. Thank you!
Knowledgeable and re-assuring, many thanks.

Michael

Parap - NT

Instant Consult
5
2019-08-10T07:39:02+10:00

Michael

Parap - NT

Knowledgeable and re-assuring, many thanks.
So nice to be able to call from home and not have to pay so much. Friendly and helpful.

Auruea

Newman - WA

Instant Consult
5
2019-08-10T07:50:00+10:00

Auruea

Newman - WA

So nice to be able to call from home and not have to pay so much. Friendly and helpful.
Friendly and efficient, very thorough and helpful to me.

Natalie

Narangba - QLD

Instant Consult
5
2019-08-13T11:28:22+10:00

Natalie

Narangba - QLD

Friendly and efficient, very thorough and helpful to me.
Provided the exact service I was after very quickly.

Jason

Glenelg North - SA

Instant Consult
5
2019-08-13T12:56:03+10:00

Jason

Glenelg North - SA

Provided the exact service I was after very quickly.
Great service, no waiting time and that is so good as we are remote so it is very handy to have. Great app!!!

Auruea

Newman - WA

Instant Consult
5
2019-08-16T07:17:45+10:00

Auruea

Newman - WA

Great service, no waiting time and that is so good as we are remote so it is very handy to have. Great app!!!
Thank you for an empathetic consultation.

Ann

Gillen - NT

Instant Consult
5
2019-08-16T07:51:36+10:00

Ann

Gillen - NT

Thank you for an empathetic consultation.
Timely response and so much easier than waiting in the clinic. Thank you!

Melissa

Newman - WA

Instant Consult
5
2019-08-16T10:52:33+10:00

Melissa

Newman - WA

Timely response and so much easier than waiting in the clinic. Thank you!
Such a wonderful service! Highly recommended.

Lauren

Narara - NSW

Instant Consult
5
2019-08-16T11:45:56+10:00

Lauren

Narara - NSW

Such a wonderful service! Highly recommended.
Very helpful and understanding.

Daniel

Wynnum West - QLD

Instant Consult
5
2019-08-16T12:00:57+10:00

Daniel

Wynnum West - QLD

Very helpful and understanding.
Wonderful service. Lovely support team.

Judith

Newman - WA

Instant Consult
5
2019-08-17T10:20:21+10:00

Judith

Newman - WA

Wonderful service. Lovely support team.
Thank you Instant Consult. You were an amazing help.

Tristan

Newman - WA

Instant Consult
5
2019-08-17T11:04:11+10:00

Tristan

Newman - WA

Thank you Instant Consult. You were an amazing help.
5
20
Instant Consult

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