At Instant Consult, we understand that it is often difficult to get an appointment with a doctor quickly. That is why we’ve created an online service that enables you to speak to a doctor online within minutes. There is no need to book a medical appointment online and then travel to your nearest surgery, we enable you to speak with a doctor via a video link using your laptop, desktop, smartphone or tablet. It’s the speedy way to secure an online doctor appointment. In fact, with Instant Consult, we aim to connect you with one of our fully qualified doctors within 15 minutes. Read More
The Speedy Way to Secure an Online Doctor Appointment
Our service is intended to supplement the traditional health service – we wouldn’t advise that you use us if you have a medical emergency, but if you need urgent medical advice, a new or repeat prescription, certain kinds of medical certificates or a referral to a specialist, we are here to help. Our online GP is available from 6am to midnight, 365 days a year – there’s no need to book an appointment, simply register with us, log into the system and request a consultation. There is no requirement to travel to a medical practice or healthcare establishment and you’ll only have to wait minutes rather than hours or days to speak to a medical professional.
What Do I Need to Book A Medical Appointment Online?
All you need is a device with access to Wi-Fi or mobile data and a stable internet connection. Most devices will already have a camera and speaker installed on them; these are both essential when attending your online appointment.
In terms of different devices, you can use the Google Chrome web browser on any Mac, PC or Android tablet to access Instant Consult. The web browser, however, is incompatible with iPhones, iPads and Android phones, so you must download the Instant Consult app on such devices. Once you are set up with this, you will be able to book a medical appointment online
What Should I Do If I Have an Emergency?
If your issue is not urgent enough to attend the emergency department, we are still here to help. We stay open much later than typical GP surgeries, and you can even book medical appointments on public holidays! Our highly qualified doctors are available up until midnight, so you can make an appointment at a time that suits you. In times of need, you know you can turn to us for help, even outside of regular business hours for all your health issues and concerns.
hy is Instant Consult Completely Online?
The creation of Instant Consult began when the founders wanted to open a brick-and-mortar GP practice. Due to some hurdles with the council which resulted in the eventual rejection of turning the property site into a GP practice, the idea of Instant Consult was born. This allowed the founders to reach their off-site patients and still provide them with the support and treatment they needed. This filled an empty spot in the health industry in Australia, allowing all patients to attend and book a medical appointment online. Open from 6am until midnight (AEST), 7 days a week, 365 days a year, Instant Consult is here for you.
Use Our Doctor Appointment Online App to Book your Medical Appointment
Depending on your hardware, there are several ways to access the Instant Consult service. If you are using a Windows PC, MacOS or an Android Tablet you can use the Google Chrome browser and connect via patient.instantconsult.com.au.
If you’re using a smartphone, the best way to secure your appointment is to use our doctor appointment online app which we’ve developed for both Android and iOS. Whichever method you choose to use, you are going to need access to a webcam or video, a microphone and speakers as all our consultations take place via a video link.
Please be aware that you need to register with us to use the service. While we can accept registrations from patients of any age, if the patient is under 17 years of age, a parent or guardian must give permission for the consultation and should be present throughout. Every patient, regardless of age, must have their own account.
Timely and Affordable Doctor Consultations Online
You will find that the cost of our online consultations compares favourably with those of private practices. The cost is calculated from the time that you make the connection with a doctor and is charged at the following rates:
- Brief Consult – lasts less than 10 minutes: $35
- Standard Consult – lasts between 10 and 20 minutes: $45
- Long Consult – lasts between 20 and 40 minutes: $65
- Prolonged Consult – lasts for 40 minutes or more: $105
Once your consultation is over and you have received the medical advice and/or documentation that you need, we will take your payment. There’s no need to pay upfront. For anyone who has valid Medicare cover, it may be possible to bulk bill if you are eligible. If deemed clinically appropriate medical certificates can be issued and will be accessible in your Instant Consult Inbox. An online doctor prescription can either be sent on to a selected pharmacy for collection or they can be posted out to you.
Book Your Medical Appointment Online with Instant Consult
You no longer have to wait for days for a doctor’s appointment. Register with Instant Consult and speak to a doctor within minutes.
If you need any further information or have any questions that aren’t covered in our FAQ, please get in touch with our patient support team. Read Less
Instant Video Calls
Your platform to access fully qualified Doctors for an online health consultation…instantly
Convenient and effective online consults with an after hours GP
Talk to a real doctor day and night, from wherever you are!
At Instant Consult, we are no ordinary after hours clinic:
- We are open day and night, even after hours; 7 days a week
- We offer immediate service, all of our practitioners endeavour to respond to your call ASAP
- Fully licensed and registered Australian practitioners
- We use 256 bit SSL certificates, so you can rest assured your information is always secure
- Entirely paperless service with 100% online correspondence
- Easily rate the quality of your consult when you’re finished
We have strived to provide the most comprehensive, no-nonsense day and night medical consultation service in Australia. We believe that you shouldn’t have to jump through all of the bureaucratic hoops of the healthcare system just to get a medical certificate or an updated prescription.
With modern video call technology, an online practitioner can diagnose a wide range of issues just by looking at you and listening to your symptoms. If you don’t need to be physically present, then there’s no point waiting in a queue of other sick people just to be told the obvious.
With Instant Consult you don’t even need to leave your bed to get in touch with a fully registered Australian practitioner. We believe the way people are engaging with health services is changing and Instant Consult is excited to be a part of this shifting paradigm.
The power to talk to a day and night doctor at your fingertips
With the FREE Instant Consult smartphone app you can instantly chat to one of our registered practitioners no matter where you are!
Simply download our FREE phone app from either Apple or Android storefronts and register your account in a few easy steps. Before you know it you’ll have access to our full range of consult options so that you can get the medical service you need.