At Instant Consult, we understand that it is often difficult to get an appointment with a doctor quickly. That is why we’ve created an online service that enables you to speak to a doctor online within minutes. There is no need to book a medical appointment online and then travel to your nearest surgery, we enable you to speak with a doctor via a video link using your laptop, desktop, smartphone or tablet. It’s the speedy way to secure an online doctor appointment. In fact, with Instant Consult, we aim to connect you with one of our fully qualified doctors within 15 minutes. Read More

The Speedy Way to Secure an Online Doctor Appointment

Our service is intended to supplement the traditional health service – we wouldn’t advise that you use us if you have a medical emergency, but if you need urgent medical advice, a new or repeat prescription, certain kinds of medical certificates or a referral to a specialist, we are here to help. Our online GP is available from 6am to midnight, 365 days a year – there’s no need to book an appointment, simply register with us, log into the system and request a consultation. There is no requirement to travel to a medical practice or healthcare establishment and you’ll only have to wait minutes rather than hours or days to speak to a medical professional.

Use Our Doctor Appointment Online App to Book your Medical Appointment

Depending on your hardware, there are several ways to access the Instant Consult service. If you are using a Windows PC, MacOS or an Android Tablet you can use the Google Chrome browser and connect via patient.instantconsult.com.au.

If you’re using a smartphone, the best way to secure your appointment is to use our doctor appointment online app which we’ve developed for both Android and iOS. Whichever method you choose to use, you are going to need access to a webcam or video, a microphone and speakers as all our consultations take place via a video link.

Please be aware that you need to register with us to use the service. While we can accept registrations from patients of any age, if the patient is under 17 years of age, a parent or guardian must give permission for the consultation and should be present throughout. Every patient, regardless of age, must have their own account.

Timely and Affordable Doctor Consultations Online

You will find that the cost of our online consultations compares favourably with those of private practices. The cost is calculated from the time that you make the connection with a doctor and is charged at the following rates:

  • Brief Consult – lasts less than 10 minutes: $35
  • Standard Consult – lasts between 10 and 20 minutes: $45
  • Long Consult – lasts between 20 and 40 minutes: $65
  • Prolonged Consult – lasts for 40 minutes or more: $105

Once your consultation is over and you have received the medical advice and/or documentation that you need, we will take your payment. There’s no need to pay upfront. For anyone who has valid Medicare cover, it may be possible to bulk bill if you are eligible. If deemed clinically appropriate medical certificates can be issued and will be accessible in your Instant Consult Inbox. An online doctor prescription can either be sent on to a selected pharmacy for collection or they can be posted out to you.

Book Your Medical Appointment Online with Instant Consult

You no longer have to wait for days for a doctor’s appointment. Register with Instant Consult and speak to a doctor within minutes.

If you need any further information or have any questions that aren’t covered in our FAQ, please get in touch with our patient support team. Read Less

Instant Video Calls

Your platform to access fully qualified Doctors for an online health consultation…instantly

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Convenient and effective online consults with an after hours GP

Talk to a real doctor day and night, from wherever you are!

At Instant Consult, we are no ordinary after hours clinic:

  • We are open day and night, even after hours; 7 days a week
  • We offer immediate service, all of our practitioners endeavour to respond to your call ASAP
  • Fully licensed and registered Australian practitioners
  • We use 256 bit SSL certificates, so you can rest assured your information is always secure
  • Entirely paperless service with 100% online correspondence
  • Easily rate the quality of your consult when you’re finished

We have strived to provide the most comprehensive, no-nonsense day and night medical consultation service in Australia. We believe that you shouldn’t have to jump through all of the bureaucratic hoops of the healthcare system just to get a medical certificate or an updated prescription.

With modern video call technology, an online practitioner can diagnose a wide range of issues just by looking at you and listening to your symptoms. If you don’t need to be physically present, then there’s no point waiting in a queue of other sick people just to be told the obvious.

With Instant Consult you don’t even need to leave your bed to get in touch with a fully registered Australian practitioner. We believe the way people are engaging with health services is changing and Instant Consult is excited to be a part of this shifting paradigm.

The power to talk to a day and night doctor at your fingertips

With the FREE Instant Consult smartphone app you can instantly chat to one of our registered practitioners no matter where you are!

Simply download our FREE phone app from either Apple or Android storefronts and register your account in a few easy steps. Before you know it you’ll have access to our full range of consult options so that you can get the medical service you need.

Our Feedback

The team was fantastic and took the time to listen and consider my individual circumstances. Highly recommend.

Stacie

Edgeworth - NSW

Instant Consult
5
2018-08-31T06:54:41+10:00

Stacie

Edgeworth - NSW

The team was fantastic and took the time to listen and consider my individual circumstances. Highly recommend.
Very friendly and helpful. The best online service ever.

Han

Lutwyche - QLD

Instant Consult
5
2018-08-31T08:39:07+10:00

Han

Lutwyche - QLD

Very friendly and helpful. The best online service ever.
Absolute legend! What a great team.

Marie

Kew - VIC

Instant Consult
5
2018-09-13T02:24:23+10:00

Marie

Kew - VIC

Absolute legend! What a great team.
This service was very helpful and eased my worries. Fast, convenient and efficient.

Hernan

Surfers Paradise - QLD

Instant Consult
5
2018-09-26T01:05:26+10:00

Hernan

Surfers Paradise - QLD

This service was very helpful and eased my worries. Fast, convenient and efficient.
Very helpful and encouraging. Much appreciated. Thank you.

Danielle

Wadalba - NSW

Instant Consult
5
2018-10-21T08:31:24+10:00

Danielle

Wadalba - NSW

Very helpful and encouraging. Much appreciated. Thank you.
Very easy to discuss issues with.

Kaen

Mascot - NSW

Instant Consult
5
2018-10-21T10:50:06+10:00

Kaen

Mascot - NSW

Very easy to discuss issues with.
No hassle, quick consultation, thank you.

David

Swan Reach - VIC

Instant Consult
5
2018-11-05T11:12:24+10:00

David

Swan Reach - VIC

No hassle, quick consultation, thank you.
The team was very easy to talk to. Excellent, convenient service!

Jessica

Raceview - QLD

Instant Consult
5
2018-12-06T08:48:56+10:00

Jessica

Raceview - QLD

The team was very easy to talk to. Excellent, convenient service!
Great advice and communication. Thank you.

Louise

Mount Hutton - NSW

Instant Consult
5
2018-12-06T13:12:21+10:00

Louise

Mount Hutton - NSW

Great advice and communication. Thank you.
Very pleasant to speak with. Thank you for taking the time to listen.

Mariah

Gunnedah - NSW

Instant Consult
5
2018-12-07T07:57:18+10:00

Mariah

Gunnedah - NSW

Very pleasant to speak with. Thank you for taking the time to listen.
So easy ... a 5min wait for the consult, 5min on the call and I have the script being sent directly to the local chemist right now. Thank you!

Liza

East Ballina - NSW

Instant Consult
5
2019-01-06T05:52:26+10:00

Liza

East Ballina - NSW

So easy ... a 5min wait for the consult, 5min on the call and I have the script being sent directly to the local chemist right now. Thank you!
Good sense of humour, very helpful. Thanks!

Elliot

South Brisbane - QLD

Instant Consult
5
2019-01-06T06:45:25+10:00

Elliot

South Brisbane - QLD

Good sense of humour, very helpful. Thanks!
Appreciate the service very much. Thank you!

Hay

Franklin - ACT

Instant Consult
5
2019-02-09T06:53:39+10:00

Hay

Franklin - ACT

Appreciate the service very much. Thank you!
Very friendly and easy to talk to.

Fotis

Eastgardens - NSW

Instant Consult
5
2019-02-09T07:25:27+10:00

Fotis

Eastgardens - NSW

Very friendly and easy to talk to.
First time using this service. Absolutely effortless.

Kimberley

Isabella Plains - ACT

Instant Consult
5
2019-02-09T11:21:12+10:00

Kimberley

Isabella Plains - ACT

First time using this service. Absolutely effortless.
Clear, quick, friendly and concise 🙂

Carlo

Darra - QLD

Instant Consult
5
2019-02-09T12:11:08+10:00

Carlo

Darra - QLD

Clear, quick, friendly and concise 🙂
Very nice and helpful, thank you very much.

Belen

Coalcliff - NSW

Instant Consult
5
2019-02-10T06:04:16+10:00

Belen

Coalcliff - NSW

Very nice and helpful, thank you very much.
Always lovely - thank you Instant Consult!

Briana

Australind - WA

Instant Consult
5
2019-03-08T08:42:41+10:00

Briana

Australind - WA

Always lovely - thank you Instant Consult!
Very understanding, prompt and seemed to genuinely care.

Shane

Urunga - NSW

Instant Consult
5
2019-03-08T11:11:25+10:00

Shane

Urunga - NSW

Very understanding, prompt and seemed to genuinely care.
Very helpful, explained everything thoroughly, and clearly amazing service.

Jacob

Halls Head - WA

Instant Consult
5
2019-03-08T12:18:45+10:00

Jacob

Halls Head - WA

Very helpful, explained everything thoroughly, and clearly amazing service.
5
20
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