If you are looking for online telemedicine that is accessible and affordable, then Instant Consult can help. We offer a platform that allows you to connect via video to a fully qualified telemedicine doctor on your schedule.

Our online telemedicine service is available 365 days a year, between 6am and midnight – so whenever you need medical advice, you can Request a Consult and connect to one of our highly qualified doctors – each a Fellow of the RACGP and the ACCRM.

Our service is 100% online, which means that you can connect with a doctor from anywhere in Australia – from the city to the outback. All you need is an internet connection (via Wi-Fi or data), and video calling capabilities to get knowledgeable help and advice as well as clinically appropriate online scripts, medical certificates, and requests.

We have helped over 50,000 Australians like you get access to the medical help that they need through our online telemedicine service – and all you need to get started is to create an account with us. Read More

Accessible Online Telemedicine with Instant Consult

As you can use this service anywhere in Australia, it is designed to be a supplementary service for more traditional healthcare options. However, with no appointments needed and connection to a highly qualified telemedicine doctor within 15 minutes, it can be much quicker and easier than getting an appointment at your usual practice.

To use Instant Consult, you need to make a Patient Account. If you are 17 or over, you can create your own account; those under 17 also need their own account but must have a parent/guardian present during the consultation. Once you have filled out the details needed and given your debit/credit card information, you will then be able to press the Request a Consult button. This will automatically connect you to the next available online doctor, in less than 15 minutes.

As soon as your consultation begins, your session is automatically timed. We charge for the length of time a consultation takes, and for a standard consult, we are less costly than a ‘standard’ visit to a private GP practice. Full costs are as below:

  • Brief Consult (less than 10 minutes) – $35
  • Standard Consult (10 – 20 minutes) – $45
  • Long Consult (20 – 40 minutes) – $65
  • Prolonged Consult (more than 40 minutes) – $105

Once the consult has finished, your doctor will prepare any documentation needed – we will send your telemedicine prescriptions to a nominated pharmacy in our Pharmacy Directory or to your home address, and other documents will be available in your Instant Consult inbox.

Your nominated debit or credit card will then be charged according to the time taken. We also offer bulk billing with a valid Medicare card for eligible patients.

Is there a Telemedicine App?

Here at Instant Consult we want to make it as straightforward as possible for you to get access to the medical help and advice you need – so we have a number of easy ways you can get connected.

If you are using a laptop, PC, or tablet, you need a webcam or similar, microphone and speakers. You can access Instant Consult through your Google Chrome Browser.

If you have an iOS device, like a Mac, an iPhone, or an iPad, you need to download the Instant Consult telemedicine app from the Australian App Store.

If you are using an Android smartphone, then you need the Instant Consult app from the Play Store.

However you connect to us, get the medical help and advice you need from our telemedicine online service today. Read Less

Instant Video Calls

Your platform to access fully qualified Doctors for an online health consultation…instantly

Speak to a Doctor now

The power to talk to a day and night doctor at your fingertips

With the FREE Instant Consult smartphone app you can instantly chat to one of our registered practitioners no matter where you are!

Simply download our FREE phone app from either Apple or Android storefronts and register your account in a few easy steps. Before you know it you’ll have access to our full range of consult options so that you can get the medical service you need.

Our Feedback

Very helpful and convenient service. Thank you very much for your assistance.

Katerina

Niagara Park - NSW

Instant Consult
5
2018-08-31T07:22:58+10:00

Katerina

Niagara Park - NSW

Very helpful and convenient service. Thank you very much for your assistance.
Very professional and understanding.

Paul

Penrith - NSW

Instant Consult
5
2018-09-13T02:05:53+10:00

Paul

Penrith - NSW

Very professional and understanding.
Great service for issues such as medical certificates for work without needing to spread germs at the GP office!

Melanie

Brisbane - QLD

Instant Consult
5
2018-09-26T00:57:42+10:00

Melanie

Brisbane - QLD

Great service for issues such as medical certificates for work without needing to spread germs at the GP office!
Very friendly and helpful.

Ray

Wiley Park - NSW

Instant Consult
5
2018-10-21T08:04:36+10:00

Ray

Wiley Park - NSW

Very friendly and helpful.
Thank you for offering such beautiful support and making me feel comfortable 🙂

April

Collie - WA

Instant Consult
5
2018-10-21T09:21:58+10:00

April

Collie - WA

Thank you for offering such beautiful support and making me feel comfortable 🙂
Very understanding. Had a solution and an answer in under 15 minutes! Would definitely recommend 🙂

Maui

Chermside - QLD

Instant Consult
5
2018-11-05T10:10:15+10:00

Maui

Chermside - QLD

Very understanding. Had a solution and an answer in under 15 minutes! Would definitely recommend 🙂
Thank you, highly recommended!

Christina

Narre Warren South - VIC

Instant Consult
5
2018-11-05T12:19:24+10:00

Christina

Narre Warren South - VIC

Thank you, highly recommended!
Great team and very helpful. Very good service. Thank you!

Shannay

Kallangur - QLD

Instant Consult
5
2018-12-06T12:42:11+10:00

Shannay

Kallangur - QLD

Great team and very helpful. Very good service. Thank you!
Very helpful and kind. Thanks so much!

Michaela

Gladesville - NSW

Instant Consult
5
2018-12-07T06:59:47+10:00

Michaela

Gladesville - NSW

Very helpful and kind. Thanks so much!
Thank you very much! Professional and helpful.

Giulia

Petersham - NSW

Instant Consult
5
2019-01-05T13:11:17+10:00

Giulia

Petersham - NSW

Thank you very much! Professional and helpful.
Professional, friendly. Can't recommend enough.

Duncan

Surfers Paradise - QLD

Instant Consult
5
2019-01-06T06:20:05+10:00

Duncan

Surfers Paradise - QLD

Professional, friendly. Can't recommend enough.
Very helpful, knowledgeable, friendly and efficient. Thanks!

David

Stanmore - NSW

Instant Consult
5
2019-01-06T07:36:50+10:00

David

Stanmore - NSW

Very helpful, knowledgeable, friendly and efficient. Thanks!
The service and support team were very helpful.

William

Werribee - VIC

Instant Consult
5
2019-02-09T07:16:47+10:00

William

Werribee - VIC

The service and support team were very helpful.
Very straight forward and to the point. Helpful advice and lovely phone manner. Thank you so much.

Krystal

Caboolture - QLD

Instant Consult
5
2019-02-09T10:56:58+10:00

Krystal

Caboolture - QLD

Very straight forward and to the point. Helpful advice and lovely phone manner. Thank you so much.
Very patient and understanding.

Kylie

Teneriffe - QLD

Instant Consult
5
2019-02-09T12:01:31+10:00

Kylie

Teneriffe - QLD

Very patient and understanding.
The app was very helpful! Thank you!

Allanah

Dakabin - QLD

Instant Consult
5
2019-02-10T05:51:06+10:00

Allanah

Dakabin - QLD

The app was very helpful! Thank you!
Very comfortable with the app, quality care from the team and easy to talk to.

Phillip

Manly Vale - NSW

Instant Consult
5
2019-02-10T06:24:19+10:00

Phillip

Manly Vale - NSW

Very comfortable with the app, quality care from the team and easy to talk to.
Thanks for your time and expertise, and the wake up call. All the best.

Liam

Point Cook - VIC

Instant Consult
5
2019-03-08T11:00:35+10:00

Liam

Point Cook - VIC

Thanks for your time and expertise, and the wake up call. All the best.
Excellent experience. Yes I do recommend!

Hirak

Arncliffe - NSW

Instant Consult
5
2019-03-08T11:38:40+10:00

Hirak

Arncliffe - NSW

Excellent experience. Yes I do recommend!
An Informative and helpful clinic.

Dan

West Hobart - TAS

Instant Consult
5
2019-03-08T12:38:04+10:00

Dan

West Hobart - TAS

An Informative and helpful clinic.
5
20
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