If you are looking for online telemedicine that is accessible and affordable, then Instant Consult can help. We offer a platform that allows you to connect via video to a fully qualified telemedicine doctor on your schedule.

Our online telemedicine service is available 365 days a year, between 6am and midnight – so whenever you need medical advice, you can Request a Consult and connect to one of our highly qualified doctors – each a Fellow of the RACGP and the ACCRM.

Our service is 100% online, which means that you can connect with a doctor from anywhere in Australia – from the city to the outback. All you need is an internet connection (via Wi-Fi or data), and video calling capabilities to get knowledgeable help and advice as well as clinically appropriate online scripts, medical certificates, and requests.

We have helped over 50,000 Australians like you get access to the medical help that they need through our online telemedicine service – and all you need to get started is to create an account with us.

Accessible Online Telemedicine with Instant Consult

As you can use this service anywhere in Australia, it is designed to be a supplementary service for more traditional healthcare options. However, with no appointments needed and connection to a highly qualified telemedicine doctor within 15 minutes, it can be much quicker and easier than getting an appointment at your usual practice.

To use Instant Consult, you need to make a Patient Account. If you are 17 or over, you can create your own account; those under 17 also need their own account but must have a parent/guardian present during the consultation. Once you have filled out the details needed and given your debit/credit card information, you will then be able to press the Request a Consult button. This will automatically connect you to the next available online doctor, in less than 15 minutes.

As soon as your consultation begins, your session is automatically timed. We charge for the length of time a consultation takes, and for a standard consult, we are less costly than a ‘standard’ visit to a private GP practice. Full costs are as below:

  • Brief Consult (less than 10 minutes) – $35
  • Standard Consult (10 – 20 minutes) – $45
  • Long Consult (20 – 40 minutes) – $65
  • Prolonged Consult (more than 40 minutes) – $105

Once the consult has finished, your doctor will prepare any documentation needed – we will send your telemedicine prescriptions to a nominated pharmacy in our Pharmacy Directory or to your home address, and other documents will be available in your Instant Consult inbox.

Your nominated debit or credit card will then be charged according to the time taken. We also offer bulk billing with a valid Medicare card for eligible patients.

Is there a Telemedicine App?

Here at Instant Consult we want to make it as straightforward as possible for you to get access to the medical help and advice you need – so we have a number of easy ways you can get connected.

If you are using a laptop, PC, or tablet, you need a webcam or similar, microphone and speakers. You can access Instant Consult through your Google Chrome Browser.

If you have an iOS device, like a Mac, an iPhone, or an iPad, you need to download the Instant Consult telemedicine app from the Australian App Store.

If you are using an Android smartphone, then you need the Instant Consult app from the Play Store.

However you connect to us, get the medical help and advice you need from our telemedicine online service today.

Instant Video Calls

Your platform to access fully qualified Doctors for an online health consultation…instantly

Speak to a Doctor now

The power to talk to a day and night doctor at your fingertips

With the FREE Instant Consult smartphone app you can instantly chat to one of our registered practitioners no matter where you are!

Simply download our FREE phone app from either Apple or Android storefronts and register your account in a few easy steps. Before you know it you’ll have access to our full range of consult options so that you can get the medical service you need.

Our Feedback

Excellent, very understanding and easy to talk to. I felt comfortable and at ease. Thank you.

Kimberly

Cedar Grove - QLD

Instant Consult
5
2018-08-31T04:49:52+10:00

Kimberly

Cedar Grove - QLD

Excellent, very understanding and easy to talk to. I felt comfortable and at ease. Thank you.
Great service and very knowledgeable team.

Travis

Indooroopilly - QLD

Instant Consult
5
2018-08-31T08:34:35+10:00

Travis

Indooroopilly - QLD

Great service and very knowledgeable team.
The app was really helpful and the team is professional. Thank you!

Kerry

Grange - QLD

Instant Consult
5
2018-09-13T02:15:46+10:00

Kerry

Grange - QLD

The app was really helpful and the team is professional. Thank you!
Very personable and helpful. Thank you!

Alisha

Forrest - ACT

Instant Consult
5
2018-09-26T01:03:51+10:00

Alisha

Forrest - ACT

Very personable and helpful. Thank you!
Helped me with my problems 🙂

Hirak

Arncliffe - NSW

Instant Consult
5
2018-10-21T08:23:53+10:00

Hirak

Arncliffe - NSW

Helped me with my problems 🙂
The entire experience went very well.

Matthew

Elizabeth North - SA

Instant Consult
5
2018-10-21T10:43:26+10:00

Matthew

Elizabeth North - SA

The entire experience went very well.
So great and very knowledgeable! Very helpful service. Thank you!

Shannay

Kallangur - QLD

Instant Consult
5
2018-11-05T11:08:23+10:00

Shannay

Kallangur - QLD

So great and very knowledgeable! Very helpful service. Thank you!
Thank you so much - very helpful.

Rebecca

Amaroo - ACT

Instant Consult
5
2018-11-05T12:32:41+10:00

Rebecca

Amaroo - ACT

Thank you so much - very helpful.
The support team explained everything clearly and this service was very helpful. Thank you!

Corina

Milton - QLD

Instant Consult
5
2018-12-06T12:57:13+10:00

Corina

Milton - QLD

The support team explained everything clearly and this service was very helpful. Thank you!
Clear and strong advice. Thanks.

Fleur

Highgate Hill - QLD

Instant Consult
5
2018-12-07T07:28:17+10:00

Fleur

Highgate Hill - QLD

Clear and strong advice. Thanks.
Professional, quick and good advice.

Brooke

Araluen - NT

Instant Consult
5
2019-01-06T05:16:12+10:00

Brooke

Araluen - NT

Professional, quick and good advice.
Much appreciated. Very fast and appropriate.

Liam

Daw Park - SA

Instant Consult
5
2019-01-06T06:42:53+10:00

Liam

Daw Park - SA

Much appreciated. Very fast and appropriate.
I was impressed with the speed the consult was obtained.

Shaun

Wellington - NSW

Instant Consult
5
2019-02-09T06:51:48+10:00

Shaun

Wellington - NSW

I was impressed with the speed the consult was obtained.
Very nice team, lovely to talk to.

Ray

Wiley Park - NSW

Instant Consult
5
2019-02-09T07:22:34+10:00

Ray

Wiley Park - NSW

Very nice team, lovely to talk to.
Fantastic, understanding and empathic team.

Tanya

Bellmere - QLD

Instant Consult
5
2019-02-09T11:17:25+10:00

Tanya

Bellmere - QLD

Fantastic, understanding and empathic team.
Thank you! Really appreciate the service and recommend this app.

Kate

Red Hill - QLD

Instant Consult
5
2019-02-09T12:08:51+10:00

Kate

Red Hill - QLD

Thank you! Really appreciate the service and recommend this app.
Excellent service - easy to use - made be feel comfortable.

Rachel

Ashgrove - QLD

Instant Consult
5
2019-02-10T06:01:44+10:00

Rachel

Ashgrove - QLD

Excellent service - easy to use - made be feel comfortable.
Very good, the team gave good support.

Michael

Parap - NT

Instant Consult
5
2019-03-08T08:40:27+10:00

Michael

Parap - NT

Very good, the team gave good support.
Excellent communication skills, I was able to clearly understand what I needed to do.

Michael

Tullamarine - VIC

Instant Consult
5
2019-03-08T11:04:57+10:00

Michael

Tullamarine - VIC

Excellent communication skills, I was able to clearly understand what I needed to do.
Great service, very satisfied with the consult.

Gina

Bankstown - NSW

Instant Consult
5
2019-03-08T12:11:07+10:00

Gina

Bankstown - NSW

Great service, very satisfied with the consult.
5
20
Instant Consult

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Australian registered, fully qualified, insured and experienced Doctors right at your fingertips ready for an instant online consult

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