Connect with telemedicine doctors  day and night, whenever you need them, from anywhere in Australia. Instant Consult offers the ultimate after-hours clinic experience.

Award-Winning Telemedicine Service in Australia

If you are looking for a telemedicine service that is accessible and affordable, then Instant Consult can help. We offer a platform that allows you to connect via video to a fully qualified telemedicine doctor on your schedule.

Our online telemedicine service is available 365 days a year, between 6am and midnight – so whenever you need medical advice, you can Request a Consult and connect to one of our highly qualified online GPs – each a Fellow of the RACGP and the ACCRM.

Our service is 100% online, which means that you can connect with an online GP from anywhere in Australia – from the city to the outback. All you need is an internet connection (via Wi-Fi or data), and video calling capabilities to get knowledgeable help and advice as well as clinically appropriate online scripts, medical certificates, and requests.

We have helped over 170,000 Australians like you get access to the medical help that they need through our online telemedicine service – and all you need to get started is to create an account with us.

Request An Online Telemedicine Consult Today
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Accessible Telemedicine Doctors with Instant Consult App

As you can use this service anywhere in Australia, it is designed to be a supplementary service for more traditional healthcare options. However, with no appointments needed and connection to a highly qualified telemedicine doctor within 15 minutes, it can be much quicker and easier than getting an appointment at your usual practice.

To use Instant Consult telemedicine mobile app, you need to make a Patient Account. If you are 17 or over, you can create your own account; those under 17 also need their own account but must have a parent/guardian present during the consultation. Once you have filled out the details needed and given your debit/credit card information, you will then be able to press the Request a Consult button. This will automatically connect you to the next available online doctor, in less than 15 minutes.

As soon as your consultation begins, your session is automatically timed. We charge for the length of time a consultation takes, and for a standard consult, we are less costly than a ‘standard’ visit to a private GP practice, please check out our pricing page for more info.

Once the consult has finished, your online GP will prepare any documentation needed – we will send your telemedicine prescriptions to a nominated pharmacy in our Pharmacy Directory or to your home address, and other documents will be available in your Instant Consult inbox.

Your nominated debit or credit card will then be charged according to the time taken. We also offer bulk billing with a valid Medicare card for eligible patients.

Download the App

Simply visit the Australian App Store (for iOS) or Google Play Store (for Android) to download the Instant Consult App for free.

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Once downloaded, simply register your details, agree to the terms and conditions and login! Don’t have an iPhone or Android? Sign Up Here

Instant Consult can be used with your Google Chrome or Safari web browser on any tablet, laptop or computer. If you are using an iPhone, iPad or Android phone you must download the app. You will also need a camera and speakers connected/installed on your device, and access to either a WiFi connection or a mobile data connection.

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Instant access to chat with a doctor with a comprehensive range of services

With Instant Consult, you can chat with a doctor and get help for a wide range of medical requests, all from the comfort of your home!


Medical Certificates

Are you too ill to come into work and need to give your boss a medical certificate? With Instant Consult you can chat with a doctor and get a medical certificate sent directly to your app’s inbox, all without getting out of bed!



If you need a new prescription or need to update an ongoing one then you can use our app to instantly chat to a doctor who can prepare your prescription promptly!



If you have a medical condition that needs treatment from a specialist, one of our GP’s can send a digital referral straight to your app’s inbox.


Pathology Requests

If you need a blood cell count or to check for STDs/STIs or need any other kind of bloodwork you can easily get a pathology request sent to your inbox by any of our fully licensed online GPs. You can then take the request to the clinic of your choice.


Radiology Requests

If you require any special kind of diagnostic imaging such as a CAT scan or an MRI you can get a request from one of our online GPs which you can then take to your preferred provider.

Why Instant Consult is Your Best Choice for Telehealth Consultations

Instant Consult brings healthcare right to your doorstep, making seeing a doctor easier than ever. Here’s why we’re trusted by Australians:

  • Convenience: Book telehealth appointments from anywhere, saving you travel time and hassle.
  • Accessibility: Instant Consult offers services across Australia, making medical care reachable for everyone, everywhere.
  • Qualified Doctors: Our team comprises some of the most competent medical practitioners in Australia.
  • Ease of Use: Whether you’re consulting from your phone or laptop, our platform is designed for easy navigation so you can book online quickly and hassle-free.
  • Flexibility: With doctors available during weekdays, evenings, and even on public holidays, Instant Consult fits into your schedule, not the other way around.
  • Bulk-Billing Option: Our telehealth consults are bulk-billed for patients 12 months and younger with a valid Medicare card, making consultations more affordable.

Looking for quality healthcare without the inconvenience? Instant Consult has you covered. With no appointment times and highly qualified doctors who are available even on public holidays, premium healthcare is now literally at your fingertips. Book your telehealth consultation with Instant Consult now – because taking care of your health should not be a hassle.

Request An Online Telemedicine Consult Today
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Community of Doctors

Australian registered, fully qualified, insured and experienced Doctors right at your fingertips ready for an instant online consult.

The power to talk to a day and night doctor at your fingertips

With the FREE Instant Consult smartphone app you can instantly chat to one of our registered online GPs no matter where you are!

Simply download our FREE phone app from either Apple or Android storefronts and register your account in a few easy steps. Before you know it you’ll have access to our full range of consult options so that you can get the medical service you need.