If you are looking for online telemedicine that is accessible and affordable, then Instant Consult can help. We offer a platform that allows you to connect via video to a fully qualified telemedicine doctor on your schedule.

Our online telemedicine service is available 365 days a year, between 6am and midnight – so whenever you need medical advice, you can Request a Consult and connect to one of our highly qualified doctors – each a Fellow of the RACGP and the ACCRM.

Our service is 100% online, which means that you can connect with a doctor from anywhere in Australia – from the city to the outback. All you need is an internet connection (via Wi-Fi or data), and video calling capabilities to get knowledgeable help and advice as well as clinically appropriate online scripts, medical certificates, and requests.

We have helped over 170,000 Australians like you get access to the medical help that they need through our online telemedicine service – and all you need to get started is to create an account with us.

Accessible Online Telemedicine Doctors with Instant Consult App

As you can use this service anywhere in Australia, it is designed to be a supplementary service for more traditional healthcare options. However, with no appointments needed and connection to a highly qualified telemedicine doctor within 15 minutes, it can be much quicker and easier than getting an appointment at your usual practice.

To use Instant Consult telemedicine mobile app, you need to make a Patient Account. If you are 17 or over, you can create your own account; those under 17 also need their own account but must have a parent/guardian present during the consultation. Once you have filled out the details needed and given your debit/credit card information, you will then be able to press the Request a Consult button. This will automatically connect you to the next available online doctor, in less than 15 minutes.

As soon as your consultation begins, your session is automatically timed. We charge for the length of time a consultation takes, and for a standard consult, we are less costly than a ‘standard’ visit to a private GP practice, please check out our pricing page for more info.

Once the consult has finished, your doctor will prepare any documentation needed – we will send your telemedicine prescriptions to a nominated pharmacy in our Pharmacy Directory or to your home address, and other documents will be available in your Instant Consult inbox.

Your nominated debit or credit card will then be charged according to the time taken. We also offer bulk billing with a valid Medicare card for eligible patients.

Are there Online Telemedicine Mobile Apps?

Here at Instant Consult we want to make it as straightforward as possible for you to get access to the medical help and advice you need – so we have a number of easy ways you can get connected.

If you are using a laptop, PC, or tablet, you need a webcam or similar, microphone and speakers. You can access Instant Consult through your Google Chrome Browser.

If you have an iOS device, like a Mac, an iPhone, or an iPad, you need to download the Instant Consult telemedicine mobile app from the Australian App Store.

If you are using an Android smartphone, then you need the Instant Consult app from the Play Store.

However you connect to us, get the medical help and advice you need from our telemedicine online service today.

Instant Video Calls

Your platform to access fully qualified Doctors for an online health consultation…instantly

Speak to a Doctor now

The power to talk to a day and night doctor at your fingertips

With the FREE Instant Consult smartphone app you can instantly chat to one of our registered practitioners no matter where you are!

Simply download our FREE phone app from either Apple or Android storefronts and register your account in a few easy steps. Before you know it you’ll have access to our full range of consult options so that you can get the medical service you need.

Our Feedback

Very helpful and understanding. Took the time to listen to my problem and helped me properly.

Harry

Gunnedah - NSW

Instant Consult™
5
2019-08-18T12:01:27+10:00

Harry

Gunnedah - NSW

Very helpful and understanding. Took the time to listen to my problem and helped me properly.
Listened clearly and was helpful.

Benjamin

Glendale - QLD

Instant Consult™
5
2019-08-18T12:46:03+10:00

Benjamin

Glendale - QLD

Listened clearly and was helpful.
Very helpful and quick, super easy.

Geoffrey

Surry Hills - NSW

Instant Consult™
5
2019-10-17T11:32:30+10:00

Geoffrey

Surry Hills - NSW

Very helpful and quick, super easy.
Very professional. Fantastic service. I will be using this again!

Alicia

Upper Ferntree Gully - VIC

Instant Consult™
5
2019-10-17T12:16:59+10:00

Alicia

Upper Ferntree Gully - VIC

Very professional. Fantastic service. I will be using this again!
Nice and friendly and completed what was needed super fast. Very good!

Andrew

Carlton - VIC

Instant Consult™
5
2019-10-17T13:34:39+10:00

Andrew

Carlton - VIC

Nice and friendly and completed what was needed super fast. Very good!
Thank you so much. It has been so hard being remote but this service is fantastic.

Sharon

Coober Pedy - SA

Instant Consult™
5
2019-10-18T08:37:06+10:00

Sharon

Coober Pedy - SA

Thank you so much. It has been so hard being remote but this service is fantastic.
Very considerate, considering the nature of the consultation. Thank you.

Dean

Williamstown - VIC

Instant Consult™
5
2019-10-18T09:13:27+10:00

Dean

Williamstown - VIC

Very considerate, considering the nature of the consultation. Thank you.
Friendly, professional and efficient. Thanks!

Marc

Bronte - NSW

Instant Consult™
5
2019-10-18T10:41:59+10:00

Marc

Bronte - NSW

Friendly, professional and efficient. Thanks!
Thank you very much 🙂 very helpful!

Jess

Annandale - NSW

Instant Consult™
5
2018-08-31T06:53:00+10:00

Jess

Annandale - NSW

Thank you very much 🙂 very helpful!
Might have just saved my life, thanks very much for the important information.

Aaron

Camillo - WA

Instant Consult™
5
2018-08-31T08:38:02+10:00

Aaron

Camillo - WA

Might have just saved my life, thanks very much for the important information.
Great service and easy consultation through the app. Very happy with this concept.

Gregory

Cleveland - QLD

Instant Consult™
5
2018-09-13T02:18:18+10:00

Gregory

Cleveland - QLD

Great service and easy consultation through the app. Very happy with this concept.
Very focused and helpful service. Thank you.

Mahika

Balwyn North - VIC

Instant Consult™
5
2018-09-26T01:04:38+10:00

Mahika

Balwyn North - VIC

Very focused and helpful service. Thank you.
Great service. Highly recommend.

Jake

Mudjimba - QLD

Instant Consult™
5
2018-10-21T08:28:13+10:00

Jake

Mudjimba - QLD

Great service. Highly recommend.
Very helpful and understanding.

Ryan

Bundoora - VIC

Instant Consult™
5
2018-10-21T10:47:03+10:00

Ryan

Bundoora - VIC

Very helpful and understanding.
The team was very easy to speak with and is compassionate.

Kerry

Brinsmead - QLD

Instant Consult™
5
2018-11-05T11:11:16+10:00

Kerry

Brinsmead - QLD

The team was very easy to speak with and is compassionate.
Very informative and very helpful.

Ray

Wiley Park - NSW

Instant Consult™
5
2018-12-06T08:45:50+10:00

Ray

Wiley Park - NSW

Very informative and very helpful.
Very knowledgeable and extremely helpful. Thank you so very much!

Christina

Cleveland - QLD

Instant Consult™
5
2018-12-06T13:09:16+10:00

Christina

Cleveland - QLD

Very knowledgeable and extremely helpful. Thank you so very much!
Amazing team full of knowledge and whom CARES!!!

Chelsea

Charlestown - NSW

Instant Consult™
5
2018-12-07T07:55:09+10:00

Chelsea

Charlestown - NSW

Amazing team full of knowledge and whom CARES!!!
Always very helpful and professional.

Jillian

Lutwyche - QLD

Instant Consult™
5
2019-01-06T05:18:42+10:00

Jillian

Lutwyche - QLD

Always very helpful and professional.
Great communication and advice.

Johnathon

Mooroolbark - VIC

Instant Consult™
5
2019-01-06T06:44:20+10:00

Johnathon

Mooroolbark - VIC

Great communication and advice.
5
20
Instant Consult™

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