If you live rurally, or are unwell, getting physical access to a medical centre for a consultation can be difficult – and that is why more people are exploring new ways to access GP services – like a telehealth doctor.

This modern need to find new ways for people to access healthcare is one of the reasons why we started Instant Consult – as a platform to make it easy and affordable to get a consultation with a fully qualified doctor. No appointments, no travelling – just simple access to a video consultation to give you the medical help and advice you need. Better than a telehealth doctor, a face to face consultation over video makes it easier for your doctor to give you appropriate medical advice.

Instant Consult is available online, through iOS and Android apps, and all you need is an internet connection, video capabilities, a microphone, and speakers. Read More

Choose Instant Consult as Your Telehealth Doctor in Australia.

Of course, here at Instant Consult, we want to be your first choice as a telehealth doctor in Australia, and there are so many reasons why.

All the doctors we work with are fully qualified – in fact, they are all Fellows of the RACGP and the ACCRM, which is the highest qualification a GP in Australia can obtain.

We can reliably offer help and advice without an appointment, and we are proud to provide over 10,000 consultations every single month to Australians like you.

Our service is available to anyone living in Australia over the age of 17. We can help under 17s too, but they need a parent or guardian present through the consultation. If you are considering contacting us about a child’s medical needs, they must have their own account – we cannot provide help on the parent or guardian’s account.

We offer a telehealth doctor service that has been created to be both simple and affordable – in fact, our rates are so competitive they are less than any private practice for a standard consultation. Prices start at just $35, and with automatic billing, it couldn’t be easier to get the help you need. Of course, we also offer bulk billing with a valid Medicare card for eligible patents, too.

Telehealth Doctor Services Available

Instant Consult offers so much more than just medical advice when you need it most. With our fully qualified doctors, depending on your clinical need, we can provide the following:

  • Medical Certificates
  • Prescriptions (repeat and compound)
  • Specialist referrals
  • Pathology requests
  • Radiology requests
  • GP after hours

Download Our Telehealth Doctor App today

Our costs depend on the time the consultation takes – we use an automatic timing facility to monitor the duration, using the following time blocks. A brief consultation (less than 10 minutes) costs just $35, and if you have a complicated issue to discuss, a prolonged consultation of more than 40 minutes costs just $105. These costs are for the time taken in the consultation, whether you need to get a script online, referral or certificate is issued.

Instant Consult is here for you, no matter what your medical need. Read Less

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Your platform to access fully qualified Doctors for an online health consultation…instantly

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Talk to an online telehealth doctor in 3 easy steps!

See how simple it is to request an online telehealth consultation with our app

With Instant Consult, it’s never been easier for you to connect with an Australian registered, fully qualified and experienced doctor. Instead of having to book an appointment with a receptionist then travelling to a clinic (to sit in a waiting room with other sick people), you can simply download our app, register your details, and request an online telehealth consultation all in under 10 minutes.

  1. Go to your Android or Apple app store and search for ‘Instant Consult’
  2. Follow the prompts to download the app and register your details
  3. Request a video call with a telehealth doctor and be connected with the earliest available practitioner (usually in just a few minutes as we have many practitioners on standby)

What can I use my online telehealth consultation for?

See the variety of medical services one of our telehealth doctors can deliver for you

You’ll be surprised at just how much you can actually get done without the GP needing to be in the room with you physically. Short of diagnostic tests that require your physical presence, there’s plenty of things that you can accomplish when speaking with your online telehealth doctor.

Medical certificates

One of the most popular uses of our online telehealth services in Australia is to request a medical certificate in order to claim sick leave from an employer. Under employment law, workers are entitled to paid sick leave, as long as they can provide written evidence from a GP confirming their inability to work for one or several days – and this evidence takes the form of a signed and dated medical certificate.

When you wake up for work and start to feel ill, the last thing you would want to deal with is travelling to a physical clinic just to get a note saying you need to stay home. This cumbersome process is counter-productive to your recovery, since travelling to the clinic and being exposed to other sick people will only cause you more problems.

With Instant Consult, you can speak to an online telehealth doctor and get sent a medical certificate without even needing to leave your bed in the morning! You can then present this certificate to your employer when you return to work.

Why Instant Consult?

Discover why we are leaders in providing telehealth services for Australians
At Instant Consult, we don’t just want to offer a practical means of getting online telehealth consultations – we want to deliver the best service in the country. Our business has already received media coverage for being leaders in providing remote healthcare services to regional communities around Australia, where driving to the local GP can be a significant journey.

Instant Consult telehealth doctors

Request diagnostic testing (x-rays, pathology etc.)

Another widespread usage of our online telehealth consultations is to request referrals for diagnostic testing procedures such as X-rays, CT scans, and blood tests. As the name suggests, diagnostic testing seeks to help your GP determine exactly what is wrong with you, so they can give you an accurate diagnosis and plan for treatment.

The process is simple; if at the end of your online telehealth consultation the GP feels that you need further testing, they will provide you with a referral that you can take to the allied health clinic of your choice. For example, this means that if you know a good pathologist clinic near you, you can take the referral to them at your convenience.

The results are then sent back to the online telehealth doctor you initially connected with. Instant Consult makes it easy to find out what’s wrong and start fixing it in the shortest amount of time.

Get prescriptions for medications

Our online telehealth service in Australia is also commonly engaged by people who want to update their prescriptions or request new ones altogether. This means that if you have a medication you rely on but find it difficult to travel to a physical GP clinic, you can use Instant Consult to get that prescription remotely and sent to a pharmacy of your choice.

Using an online telehealth consultation to request certain types of medication may be preferred by those who are dealing with a potentially sensitive medical issue. For example, men who are balding or suffering from erectile dysfunction can use Instant Consult to put an extra degree of separation between them and the telehealth doctor, potentially making it easier for them to speak honestly and get the help they need.

It’s never good to skip medication or fail to address an issue properly if you find visiting a physical GP clinic is too stressful or embarrassing for you – use Instant Consult instead.

Fully licensed and experienced practitioners

When you engage our online telehealth doctors, you can enjoy peace of mind knowing that each and every last one of them has been carefully vetted so that we only ever connect real medical practitioners with our users. You’ll never have to second guess whether or not the person you are talking to is legitimate, and this ensures comfort knowing that the actions they suggest you take are based in current medical science.

The last thing you would want is to be connected with someone you couldn’t guarantee was a real GP and therefore not be able to trust their advice. With Instant Consult, you never need to have this fear with your online telehealth consultation.

Easy-to-use

Our user-friendly application makes it easy for anyone to download, register, and connect with our online telehealth services in Australia. It’s so simple that most of today’s tech-savvy children would have no trouble figuring it out.

This simplicity in use means that more people will be able to access online telehealth doctors and get the help they need. When more people are getting adequate treatment for their issues, everyone benefits.

Time-saving

Without a doubt, the most popular feature of Instant Consult is the fact that it allows people to save a great deal of time otherwise spend travelling to a physical clinic and engaging with the notoriously cumbersome medical bureaucracy. Say goodbye to speaking to receptionists to find a time the GP is free. Say goodbye to sitting in a waiting room with old magazines and crying children. Finally, say goodbye to being told how many other patients are ahead of you in the queue (your appointment is never exactly on time).

With Instant Consult, this entire depressing process can be forgotten, and you can fast-track your recovery by getting meaningful steps completed in a shorter amount of time. For example, in the time it takes to drive to a clinic and wait for your appointment, you could have used Instant Consult and be on your way home from the pharmacy with the medication you need.

Avoid embarrassing or awkward situations

As mentioned, there are specific issues that people find uncomfortable to speak about (such as sexual health). If you feel embarrassed about asking for help with a problem, then you are going to end up needlessly suffering because of an irrational belief. If you can’t shake the fear of walking into a physical clinic to explain your problems, then Instant Consult can be a way for you to engage with a GP without the same level of exposure.

The most important thing is that you don’t avoid speaking about your issues and get the help you need as quickly as possible. Instant Consult allows you to easily connect with and talk to an online telehealth doctor who can give you prescriptions for medications that treat issues like baldness or erectile dysfunction.

If you fail to seek the help you need because of embarrassment or judgement from others, then you’re going to feel even worse and potentially end up with issues like depression. It’s best to avoid this and start talking to a professional by downloading Instant Consult, registering your details, and requesting a chat with an online telehealth doctor.

Don’t wait – download the Instant Consult app now and engage leading telehealth services in Australia at your convenience.

Our Feedback

Excellent, very understanding and easy to talk to. I felt comfortable and at ease. Thank you.

Kimberly

Cedar Grove - QLD

Instant Consult
5
2018-08-31T04:49:52+10:00

Kimberly

Cedar Grove - QLD

Excellent, very understanding and easy to talk to. I felt comfortable and at ease. Thank you.
Great service and very knowledgeable team.

Travis

Indooroopilly - QLD

Instant Consult
5
2018-08-31T08:34:35+10:00

Travis

Indooroopilly - QLD

Great service and very knowledgeable team.
The app was really helpful and the team is professional. Thank you!

Kerry

Grange - QLD

Instant Consult
5
2018-09-13T02:15:46+10:00

Kerry

Grange - QLD

The app was really helpful and the team is professional. Thank you!
Very personable and helpful. Thank you!

Alisha

Forrest - ACT

Instant Consult
5
2018-09-26T01:03:51+10:00

Alisha

Forrest - ACT

Very personable and helpful. Thank you!
Helped me with my problems 🙂

Hirak

Arncliffe - NSW

Instant Consult
5
2018-10-21T08:23:53+10:00

Hirak

Arncliffe - NSW

Helped me with my problems 🙂
The entire experience went very well.

Matthew

Elizabeth North - SA

Instant Consult
5
2018-10-21T10:43:26+10:00

Matthew

Elizabeth North - SA

The entire experience went very well.
So great and very knowledgeable! Very helpful service. Thank you!

Shannay

Kallangur - QLD

Instant Consult
5
2018-11-05T11:08:23+10:00

Shannay

Kallangur - QLD

So great and very knowledgeable! Very helpful service. Thank you!
Thank you so much - very helpful.

Rebecca

Amaroo - ACT

Instant Consult
5
2018-11-05T12:32:41+10:00

Rebecca

Amaroo - ACT

Thank you so much - very helpful.
The support team explained everything clearly and this service was very helpful. Thank you!

Corina

Milton - QLD

Instant Consult
5
2018-12-06T12:57:13+10:00

Corina

Milton - QLD

The support team explained everything clearly and this service was very helpful. Thank you!
Clear and strong advice. Thanks.

Fleur

Highgate Hill - QLD

Instant Consult
5
2018-12-07T07:28:17+10:00

Fleur

Highgate Hill - QLD

Clear and strong advice. Thanks.
Professional, quick and good advice.

Brooke

Araluen - NT

Instant Consult
5
2019-01-06T05:16:12+10:00

Brooke

Araluen - NT

Professional, quick and good advice.
Much appreciated. Very fast and appropriate.

Liam

Daw Park - SA

Instant Consult
5
2019-01-06T06:42:53+10:00

Liam

Daw Park - SA

Much appreciated. Very fast and appropriate.
I was impressed with the speed the consult was obtained.

Shaun

Wellington - NSW

Instant Consult
5
2019-02-09T06:51:48+10:00

Shaun

Wellington - NSW

I was impressed with the speed the consult was obtained.
Very nice team, lovely to talk to.

Ray

Wiley Park - NSW

Instant Consult
5
2019-02-09T07:22:34+10:00

Ray

Wiley Park - NSW

Very nice team, lovely to talk to.
Fantastic, understanding and empathic team.

Tanya

Bellmere - QLD

Instant Consult
5
2019-02-09T11:17:25+10:00

Tanya

Bellmere - QLD

Fantastic, understanding and empathic team.
Thank you! Really appreciate the service and recommend this app.

Kate

Red Hill - QLD

Instant Consult
5
2019-02-09T12:08:51+10:00

Kate

Red Hill - QLD

Thank you! Really appreciate the service and recommend this app.
Excellent service - easy to use - made be feel comfortable.

Rachel

Ashgrove - QLD

Instant Consult
5
2019-02-10T06:01:44+10:00

Rachel

Ashgrove - QLD

Excellent service - easy to use - made be feel comfortable.
Very good, the team gave good support.

Michael

Parap - NT

Instant Consult
5
2019-03-08T08:40:27+10:00

Michael

Parap - NT

Very good, the team gave good support.
Excellent communication skills, I was able to clearly understand what I needed to do.

Michael

Tullamarine - VIC

Instant Consult
5
2019-03-08T11:04:57+10:00

Michael

Tullamarine - VIC

Excellent communication skills, I was able to clearly understand what I needed to do.
Great service, very satisfied with the consult.

Gina

Bankstown - NSW

Instant Consult
5
2019-03-08T12:11:07+10:00

Gina

Bankstown - NSW

Great service, very satisfied with the consult.
5
20
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