Requesting a Radiology Referral online is incredibly easy and straight forward. From X-rays to CT scans, our doctors can provide a wide range of Imaging Referrals depending on your needs. You can then use this referral to book your radiology appointment at a clinic of your choice across Australia. No need to step out the door or wait for your regular GP’s opening hours.

How to get a Radiology Referral through Instant Consult

  1. Book an Online Consultation: Download the Instant Consult App and sign up for an account. Click on the “Request a Consult” button and follow the prompts. The first available doctor will connect with you within 15 minutes.
  2. Speak to Your Doctor: Tell your doctor your symptoms, medical history, medications, and any information that can help them assess your health needs. If deemed clinically appropriate, they will issue a Radiology referral.
  3. Get Your Radiology Referral: Your referral will be sent to your Instant Consult inbox immediately after the consult. It will stay there until you opt to delete it.
  4. Send Your Referral: You can send your Radiology Referral to your nearest Imaging Centre by opening the document in your Patient Inbox and selecting the ‘share’ option at the bottom of your page. Alternatively, you can print the referral and submit it to the Imaging Centre in person.
doctor online

What happens after I have done my Radiology Scans?

  1. Your diagnostic imaging report will be sent directly back to our clinic. However, we advise that you contact us as soon as your scan is done with the name of the radiology centre you attended so our staff can actively follow up the results for you.
  2. Once your results are received, we will notify you via text, email and app notification to request a consult to discuss the results with any of our doctors. You do not have to have a consult with the original referring doctor, all doctors you connect with will be able to review your results. Make sure you do not book another consult until you have received confirmation from us that we have received your complete results. If you need to check, please call support on 1300 003 310 or email us at
  3. Alternatively, during your initial consult you can request for your results to be sent to your usual practice where you can discuss your results with your regular GP. You may also ask your regular GP to request the results directly from the Imaging Centre. We cannot send you your results directly unless they have been reviewed by a doctor first.

Frequently Asked Questions

For Radiology scans being carried out to be bulk-billed, they need to meet the criteria as set out by the Department of Health and Medicare. If you do not meet these criteria, you are still able to have a Radiology referral issued to you, however the Radiology service will be privately billed.

Please note that even if the Referral you are issued is marked as ‘bulk billed’ it is ultimately up to the specific Imaging Centre you attend and Medicare’s own bulk-billing criteria on which tests and procedures can and will be claimed.

Yes, we are unable to send you a copy of your Diagnostic Imaging Report without discussing them with the doctor first. If you wish to have a copy of your report, please request them to be sent to you during your follow up consultation.

Yes, follow-up consults do incur another consultation fee.

Yes. During your initial consult you can request for your results to be sent to your usual practice where you can discuss your results with your regular GP. Alternatively, you can ask your regular GP to contact the Imaging Centre and have them request your results be sent to them. Please note we cannot send your results to your GP ourselves.

No. The Diagnostic Images are different from the Diagnostic Imaging Report. Only when a radiographer has written and signed off on the report, and it has been confirmed to be received by our clinic should you request a follow up consultation.

Yes. In order to have your report reviewed by one of our doctors, you must:

  1. Create an Instant Consult account.
  2. Let us know the date you had the test done, where you had the test done, and what tests were conducted. We can then obtain a copy and add it to your Instant Consult patient record. We will notify you via text, email and Instant Consult notification once we have received your results.
  3. Request a consult through Instant Consult and any of the doctors will be able to see your Imaging Report and discuss the results with you.

Fees are for the consultations itself – not what medical documents are issued to you. Just like any consultation if you were to visit a local medical clinic, we cannot guarantee what medical documents or advise the doctor will issue you. You will have to have a consultation where the doctor will ask about your health history, symptoms and any other details required, so they can make an informed decision as to whether or not the consult will result in a medical document being supplied.

Consults are covered by Medicare and are bulk-billed with a valid Medicare card for patients under 12 months of age only.

Medicare stipulates we cannot bulk-bill any patients who are not under 12 months of age.

If you are not eligible for a bulk-billed consult, the following private fees are applicable and not rebateable by Medicare:

Consultation Cost
Standard Consult (less than 10 minutes) $45
Long Consult (more than 10 minutes) $55

Radiology Referrals issued by a Doctor at Instant Consult can be used and any reputable Radiology Centre. Please use an internet search engine (e.g. Google) to locate your preferred Radiology Centre near you.

Radiology Referral forms can be used up to 12 months from your consultation.

  • X-Ray: Examines bones and certain internal structures for fractures, infections, tumors, and other abnormalities.
  • CT Scan (Computed Tomography): Provides detailed images of internal structures, useful for detecting and diagnosing conditions such as tumours, injuries, and infections.
  • MRI (Magnetic Resonance Imaging): Produces detailed images of soft tissues, organs, and joints, assisting in the diagnosis of conditions such as neurological disorders, joint injuries, and tumours.
  • Ultrasound: Examines organs, blood vessels, and the fetus during pregnancy. Commonly used to assess the abdomen, pelvis, and heart.
  • Doppler Ultrasound: Measures blood flow through blood vessels, helping diagnose conditions such as blood clots, arterial stenosis, and vascular disorders.
  • Mammography +/- Breast Ultrasound: Screens for and detects breast cancer by imaging breast tissue. Ultrasound may provide additional information about breast abnormalities.
  • Nuclear Medicine +/- X-Ray: Assesses organ function and structure, detecting conditions such as thyroid disorders, bone metastases, and cardiac issues.
  • Echocardiography: Evaluates the structure and function of the heart, assisting in the diagnosis of heart conditions such as valve disorders, heart failure, and congenital heart defects.
  • Stress Echocardiography: Combines echocardiography with stress testing to assess the heart’s response to increased workload, aiding in the diagnosis of coronary artery disease.
  • Bone Densitometry: Measures bone mineral density, helping to diagnose osteoporosis and assess the risk of fractures.
  • OPG (Orthopantomogram): Captures a panoramic view of the jaws and teeth, assisting in the diagnosis of dental and jaw-related conditions.

Technically, you can get an X-ray or other radiology services without a Referral in Australia. However, most radiology clinics will require a Referral from a health professional. That’s because these types of healthcare services tend to be costly. You’ll want to make sure that the tests you’re getting correspond to your health needs. Plus, Medicare covers the cost of X-rays and other radiology services only if you have a valid Referral, especially for R-type services. Without one, you might have to pay the full amount yourself.

No. Using a Radiology Referral more than once with the appropriate exemption is considered fraud against Medicare.

Instant access to chat with a doctor with a comprehensive range of services

With Instant Consult, you can chat with a doctor and get help for a wide range of medical requests, all from the comfort of your home!


Medical Certificates

Are you too ill to come into work and need to give your boss a medical certificate? With Instant Consult you can chat with a doctor and get a medical certificate sent directly to your app’s inbox, all without getting out of bed!



If you need a new prescription or need to update an ongoing one then you can use our app to instantly chat to a doctor who can prepare your prescription promptly!



If you have a medical condition that needs treatment from a specialist, one of our GP’s can send a digital referral straight to your app’s inbox.


Pathology Requests

If you need a blood cell count or to check for STDs/STIs or need any other kind of bloodwork you can easily get a pathology request sent to your inbox by any of our fully licensed online GPs. You can then take the request to the clinic of your choice.


Radiology Requests

If you require any special kind of diagnostic imaging such as a CAT scan or an MRI you can get a request from one of our online GPs which you can then take to your preferred provider.

community of doctors icon

Community of Doctors

Australian registered, fully qualified, insured and experienced Doctors right at your fingertips ready for an instant online consult