How Can I Obtain an X-ray Referral Online?

The easiest and most convenient way to obtain an X-ray referral online is through Instant Consult. Here’s how to do it:

  1. Sign Up: First, log in to your Instant Consult account. Or, if you don’t have one, sign up by downloading our app or visiting our homepage.
  2. Request a Consultation: Choose the ‘Request a Consultation’ option on your dashboard, then follow the prompts. One of our online doctors will connect with you in less than 15 minutes.
  3. Consult With Your Doctor: During the video call, explain your symptoms to your doctor. Also, share your medical history or any health information they might need to assess your medical needs.
  4. Receive Your Referral: If an x-ray is recommended, the doctor will issue a digital imaging request form right after the consultation. It will be sent directly to your patient inbox.

With your digital referral form in hand, you can then schedule a radiology appointment with your preferred diagnostic imaging services. We will inform you once your results are out so you can schedule a follow-up consultation with our doctors.

And – that’s it! Just a few clicks, a quick video call, and you can have your X-ray referral without having to step out the door. It’s perfect for those who live far from a GP clinic or need an X-ray fast and can’t wait for regular GP hours. Instant Consult’s telehealth consultations connect you with AHPRA-accredited health professionals right from the comfort of your home or wherever you are in Australia. For other online referrals such as an audiology referral, ultrasound referral, and others, get in touch with our online doctors.

Download the App

Simply visit the Australian App Store (for iOS) or Google Play Store (for Android) to download the Instant Consult App for free.

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Once downloaded, simply register your details, agree to the terms and conditions and login! Don’t have an iPhone or Android? Sign Up Here

Instant Consult can be used with your Google Chrome or Safari web browser on any tablet, laptop or computer. If you are using an iPhone, iPad or Android phone you must download the app. You will also need a camera and speakers connected/installed on your device, and access to either a WiFi connection or a mobile data connection.

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Doctor holding X-ray film

Why Do I Need a Referral for X-rays?

Though you can technically get an X-ray without an imaging referral, it’s a must-have for several reasons:

  • Medicare Benefits: Australian healthcare regulations require referrals for diagnostic imaging services like X-rays to be bulk-billed. Without it, you might have to pay out of pocket.
  • Correct Diagnosis: Your referring doctor provides vital information. This helps the radiologist understand what to look for, leading to an accurate diagnosis.
  • Avoid Unnecessary Radiation: X-rays involve radiation. A referral ensures you only undergo necessary imaging.
  • Coordinated Care: Referrals keep your healthcare team connected. Your doctor and radiologist work together, ensuring comprehensive care

View our article on how to prepare for your X-ray appointment.

Conditions That Require X-Rays

Healthcare providers often rely on X-rays to diagnose and follow up on various health conditions. This includes:

  • Broken Bones: To confirm and assess fractures, especially in arms and legs.
  • Chest Conditions: For examining the heart, lungs, and chest wall. This can help in diagnosing pneumonia or heart problems.
  • Dental Issues: Dentists use X-rays to check for cavities, tooth decay, and oral health conditions.
  • Infections: X-rays can spot infections in bones or tissues.
  • Osteoporosis: To measure bone density and the risk of fractures.
  • Digestive Problems: Certain conditions affecting the digestive tract may require an x-ray for a closer look.
  • Cancer: X-rays can help in detecting tumours or cancerous growths.
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How Does X-ray Work?

X-rays are a type of radiation that can pass through the body to create images of the inside. This allows health professionals to view structures in your body without making any incisions. Here’s how they work:

  • Generation: An X-ray machine produces X-rays by directing high-energy electrons at a metal target. This interaction generates the X-rays.
  • Exposure: When you undergo an X-ray, the rays pass through your body. Different tissues absorb X-rays at various rates. For instance, bones absorb more X-rays than soft tissues.
  • Image Creation: The X-rays that pass through your body then hit a detector on the other side. This can be a photographic film or a digital detector. Since bones absorb more X-rays, they appear white on the X-ray image. Soft tissues, which let more X-rays pass through, appear in shades of grey. The air in your lungs appears black.

When used appropriately, the radiation from the X-ray is generally considered safe. These machines use a carefully controlled dose of radiation to be as low as possible while still getting a clear image

Preparing For Your X-Ray Scan

To make your X-ray experience smooth and stress-free, here are some things you should do:

  • Wear Comfortable Clothing: Choose loose, comfortable clothes that you can easily remove if necessary. You might be asked to wear a hospital gown during the scan.
  • Remove Metal Objects: Jewelry, glasses, and any metal accessories should be taken off. Metal can interfere with the clarity of the X-ray images.
  • Inform Your Doctor: If you’re pregnant or suspect you might be, tell your doctor. X-rays are generally avoided during pregnancy unless absolutely necessary.
  • Follow Specific Instructions: For certain types of X-rays, like those of the abdomen, you might need to fast for a few hours beforehand. Your doctor will inform you about any specific preparations.

Getting Your Results

If you got your radiology referral from Instant Consult, your results will be sent directly to us. You may also have it sent to your GP if requested. We will then notify you via SMS, email, or through the app once your final results have been received.

After getting the notification, you will have to book a follow-up consultation with one of our doctors. Here, they will discuss your results and advise on the next best course of action.

Depending on your results, our doctors may provide medical advice, online prescriptions, and medical certificates (if necessary). If further tests are necessary to determine your condition, they may issue diagnostic imaging or blood test referrals. They may also refer you to a specialist if specialised care is deemed necessary.

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Other Diagnostic Imaging Requests Our Doctors Can Help With

Aside from X-ray, our doctors can also provide a wide range of online e-referrals for a wide range of diagnostic imaging tests. This includes:

  • CT Scan (Computed Tomography): Combines multiple X-ray images for a more detailed view of the body’s interior, such as organs, bones, and tissues.
  • MRI (Magnetic Resonance Imaging): Uses magnetic fields and radio waves to create detailed images of organs and tissues. It’s particularly useful for imaging the brain, spine, and joints.
  • Ultrasound: Employs sound waves to produce images of the inside of the body. It’s often used in pregnancy and to examine organs like the liver, kidneys, and heart.
  • PET Scan (Positron Emission Tomography): Shows how organs and tissues are functioning by using a radioactive drug to highlight areas of concern.
  • Mammography: A specific type of X-ray for examining breast tissue, crucial for detecting breast cancer early.

Need a referral for an X-ray or diagnostic imaging? Don’t delay your healthcare needs. Book a telehealth consultation with Instant Consult today and get your healthcare needs sorted out right from your own home.

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With Instant Consult, you can chat with a doctor and get help for a wide range of medical requests, all from the comfort of your home!


Medical Certificates

Are you too ill to come into work and need to give your boss a medical certificate? With Instant Consult you can chat with a doctor and get a medical certificate sent directly to your app’s inbox, all without getting out of bed!



If you need a new prescription or need to update an ongoing one then you can use our app to instantly chat to a doctor who can prepare your prescription promptly!



If you have a medical condition that needs treatment from a specialist, one of our GP’s can send a digital referral straight to your app’s inbox.


Pathology Requests

If you need a blood cell count or to check for STDs/STIs or need any other kind of bloodwork you can easily get a pathology request sent to your inbox by any of our fully licensed online GPs. You can then take the request to the clinic of your choice.


Radiology Requests

If you require any special kind of diagnostic imaging such as a CAT scan or an MRI you can get a request from one of our online GPs which you can then take to your preferred provider.

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